outstanding helpdesk & support

Offer coustomised helpdesk support to keep your business operational ​​​​

Helping Customers Excel

The DBS Help Desk is our specialist customer service centre, dedicated to providing our customers with real time application assistance via telephone, email and online services. Our internal Help Desk Software provides the foundation for an integrated, end-to-end approach to IT Service Management. Based on best practices, our Help Desk automates your ability to submit issues and allows us to effectively monitor, and manage your Help Desk cases. It also indicates which of your business services are impacted by a given incident or problem, allowing us to work together to determine priorities based on your business needs.

Helpdesk and Support

ProjectsGuaranteed Services Levels to suite your organisations:

  • Service Level Agreement
  • Professional Helpdesk
  • Online Call Logging Services
  • Custom Development Services
Looking to Helpdesk and Support?
Contact DBS
Call us today
+971 4 447 5525